Cision or Brand watch Permanent Work From Home job in Telugu| jobs 2024 | Cision Company jobs | Immediate Joiners Apply Online Now
Cision or Brand watch Permanent Work From Home job in Telugu| jobs 2024 | Cision Company jobs | Immediate Joiners Apply Online Now
Hello Friends… How are you all ? Hope you all good. If you are looking for work from home jobs, here is the good news Cision company is providing a great opportunity to everyone. Cision notification is released for the post of Customer Support Advisor job role. Work from home & Full time jobs. Office location is all over india. Looking for Immediate joiners only. If you are interested visit the official website www.cision.com and advertisement there, company was posted notification details. Check the notification details and apply for the post as soon as possible.
Number of posts, Educational qualification, Salary details, Selection process, How to apply, Application fee each and everything given below.
| Name of the company | Cision or Brand watch Company |
| Employment type | Private jobs, permanent |
| Total number of openings | more vacancies |
| Post Name | Customer Support Advisor |
| Educational Qualification | Any Degree/ Any Stream & Any Pg |
| Targets | No sales, No targets |
| Age Limit | 18 years and above |
| Pay Scale | 30,000/- per month |
| Experience Details | Both freshers and Experienced candidates |
| Working days | 6 days a week |
| How to Apply | Online |
| Selection Process | online Interview |
| Job Location | Permanent work from home jobs |
| Shifts | Rotational shifts |
| Application start date | 24/5/2024 |
| Application Last Date | Not mentioned.., apply as soon as possible. |
| Official Site | www.linkdin.com |
>Post Details :
Customer support advisor jobs
>Vacancies Details : As for the recruitment
>Educational Qualifications:
Any Degree & Any post graduation Any Stream, Any Year Passed outs are Eligible
>Gender : Both Male & Female
>Age Limit :
18 years & above
>Place Of Work :
•permanent Work From Home job jobs
>Experience :
Both freshers and experiences are eligible (0-3 years).
>Pay Scale :
Rs 5,00,000 to 6,00,000 P.A. Salary
>About Work :
•Reply to customer inquiries via supported communication channels.
•Identify, replicate, and report validated product issues to the R&D team.
•Identify and log feature requests.
•Follow-up on customer inquiries upon issue resolution/feedback from R&D
•Provide outstanding service to our customers via prompt and value-adding interactions over phone, email and chat.
•Take ownership of support tickets and be responsible for funneling them through all process stages until a resolution has been reached.
•Maintain an overview of submitted cases to R&D, and flag internal SLA breaches.
•Escalate support cases based on severity levels and associated business risk assessments.
•Be an expert on the Brandwatch product suite and its features as they are launched and engage in feature tests.
•Update internal knowledge base with new relevant insights in order to enhance knowledge sharing across all support team members.
•Participate and contribute to roundtables, calibration and training sessions within support and cross-functional departments.
>Expectations qualifications to you :
•Provide professional, timely and high-quality customer service throughout your engagement with prospects and customers.
•You are excellent at communication and are able to “translate” technical terms/causes into a customer-friendly language.
•Report product issues & feature requests according to the defined processes. templates, and information requirements.
•Take clear ownership of your cases, while yielding collaborative work on your co-workers’ cases in their absence.
•Are able to flag risks and detect opportunities throughout your interactions with customers, and channel that information to the appropriate internal stakeholders.
•You are a product expert, and always up to date with the newest release features and their use-case.
>Location: This is a remote job
>Shifts : Rotational Shifts
>Eligibility Criteria :
•Freshers and experienced candidates are apply.
•Fluency in english both written and verbal.
•Looking for immediate joiners
•Experience in customer support.
•Willing to work in rotational shifts including night shifts.
>Skills Required :
•Good verbal & written communication skills in English
•Interpersonal skills
•Interpretation skills
•Problem solving skills
•Analytical skills
•Good understanding skills
>Application Fee :
OC General category : Nil
SC, ST, OBC category : Nil
EWS, PWD category : Nil
>Selection Process :
•Short list
•Based on requirement conducting by the online interview
>How to Apply :
•Online Mode
•Only online applications are accepted
•Go to the official website
•Login the www.cision.com website
•Before apply carefully read the notification details and terms and conditions
•Click the apply button
•Enter in to the application form fill the basic details like your personal details, educational details, experiences details, naukri profile is 100 percent full fill and get the genuine company interview calls.
•Click the next button check all your details
•Finally click the submit option.
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>Important Links :
Click the below link & apply👇👇
Apply online link : Click Here
Note : If anybody wants to ask the money for job purpose, do not pay the money that kind of jobs are fake.. If any companies asking money please ignore that type of jobs.